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{{ error }}

Error Details:
{{ message }}
{% if 'cookie' in message|lower or 'session' in message|lower or 'Authentication Failed' in error %}

🔧 Troubleshooting Steps:

  1. Enable Cookies: Ensure your browser allows cookies for this site. Check your browser settings under Privacy & Security.
  2. Disable Tracking Protection: Turn off Enhanced Tracking Protection, Shield, or similar privacy features for this site.
  3. Allow Third-Party Cookies: Some browsers block cookies from embedded content. Try allowing cookies from all sites temporarily.
  4. Clear Browser Cache: Clear cookies and cached data for this site, then try launching again from your course.
  5. Try a Different Browser: Test with Chrome, Firefox, Safari, or Edge to rule out browser-specific issues.
  6. Disable Extensions: Browser extensions (ad blockers, privacy tools) can interfere with authentication. Try disabling them.
  7. Contact Support: If the issue persists after trying the above, contact your system administrator with the error details above.
{% endif %}

If this problem persists, please contact your system administrator.

You may close this window and return to your course to try again.