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Updated Troubleshooting (markdown)

Asute 2016-03-20 16:12:31 -10:00
parent 15ae284fa4
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Troubleshooting.md

@ -35,6 +35,10 @@ Your discord.py wasn't installed. Make sure you install with a command prompt an
Your python is inferior to 3.5.0. Red needs at least 3.5.0 32bit to run. Install it. Your python is inferior to 3.5.0. Red needs at least 3.5.0 32bit to run. Install it.
If you already did you might have two different versions of python and the older one is the default. If you already did you might have two different versions of python and the older one is the default.
`filter:a`
Uninstall and Reinstall FFMPEG
For Linux users: `sudo apt-get purge ffmpeg && sudo apt-get install ffmpeg`
## Configuration issues ## Configuration issues
> Red is not responding to my commands > Red is not responding to my commands
@ -46,6 +50,16 @@ Red needs a separate account. Create a new one, don't use yours.
It's most likely the connection on your end. Get a stable connection (not wifi) and restart the bot. It fixes this problem 99% of the time. It's most likely the connection on your end. Get a stable connection (not wifi) and restart the bot. It fixes this problem 99% of the time.
`I keep getting an entries error.`
Upgrade discord.py using:
```
pip3 install --upgrade git+https://github.com/Rapptz/discord.py@async
```
_If upgrading does not work, `pip or pip3 uninstall discord.py` and try again._
>Why is Red spamming streamalerts? >Why is Red spamming streamalerts?
It could be the streamer at fault or the Twitch API freaking out. It could be the streamer at fault or the Twitch API freaking out.