diff --git a/changelog.d/3262.docs.rst b/changelog.d/3262.docs.rst
new file mode 100644
index 000000000..6e8dc3df6
--- /dev/null
+++ b/changelog.d/3262.docs.rst
@@ -0,0 +1 @@
+add line about setuptools and wheel
diff --git a/docs/install_linux_mac.rst b/docs/install_linux_mac.rst
index 9966962a3..f89770542 100644
--- a/docs/install_linux_mac.rst
+++ b/docs/install_linux_mac.rst
@@ -262,18 +262,21 @@ Choose one of the following commands to install Red.
 
     .. code-block:: none
 
+        python3.8 -m pip install --user -U setuptools wheel
         python3.8 -m pip install --user -U Red-DiscordBot
 
 To install without additional config backend support:
 
 .. code-block:: none
 
+    python3.8 -m pip install -U setuptools wheel
     python3.8 -m pip install -U Red-DiscordBot
 
 Or, to install with PostgreSQL support:
 
 .. code-block:: none
 
+    python3.8 -m pip install -U setuptools wheel
     python3.8 -m pip install -U Red-DiscordBot[postgres]
 
 .. note::
diff --git a/docs/install_windows.rst b/docs/install_windows.rst
index 7332873de..a7cd41e99 100644
--- a/docs/install_windows.rst
+++ b/docs/install_windows.rst
@@ -82,19 +82,22 @@ Installing Red
 
       .. code-block:: none
 
+          py -3.8 -m pip install --user -U setuptools wheel
           py -3.8 -m pip install --user -U Red-DiscordBot
 
   * Normal installation:
 
     .. code-block:: none
 
+        python -m pip install -U setuptools wheel
         python -m pip install -U Red-DiscordBot
 
   * With PostgreSQL support:
 
     .. code-block:: none
 
-        python3.8 -m pip install -U Red-DiscordBot[postgres]
+        python -m pip install -U setuptools wheel
+        python -m pip install -U Red-DiscordBot[postgres]
 
   .. note::